Case Study: Sentinel Emergency Solutions Shortens Lead Times with Superior

Case Study: Sentinel Emergency Solutions Shortens Lead Times with Superior

Managing your supply chain has never been more critical than in the days since the COVID-19 pandemic began. Successful operation of your business relies on timely and reliable delivery of parts and supplies, as well as trusted service when you need it the most. Without a reliable supply partner, your business and your reputation are at stake.  

That’s why we are proud to carry the region’s most robust inventory of industrial fasteners, electrical supplies and hydraulic hose supplies. Whether you routinely order supplies or need emergency repair, Superior Industrial Supply has it stocked and ready for you.

For Sentinel Emergency Solutions, Timing and Reliability is Everything

Sentinel Emergency Solutions has one goal, to return emergency vehicles to their departments quickly and in top working order. Having a supplier that shows up, listens and effectively manages inventory is critical to their success. We asked Andy Duecker Sr., parts supervisor, to share his experience working with sales representative Tom Ervin and the Will Call team at Superior.  

“We always have what we need and in the rare instance we don’t, they have such a large stock of our supplies and are right down the road,” said Duecker. “Something that would have taken hours or days to order online, we have access to in 15 minutes. That’s a huge time-savings.” 

Due to their continued success, the relationship grew. Today, Sentinel not only looks to Superior Industrial Supply for 100 percent of their fastener and hardware business. They also purchase electrical supplies and take advantage of Superior’s hydraulic hose repair options.  

Learn more about how we helped emergency vehicle dealer Sentinel Emergency Solutions with fast turnaround times, competitive pricing and extensive product knowledge.  

Read the full case study here.

For more information on how Superior Industrial Supply can fulfill your industrial supply needs, call 800-783-6501.