Superior’s Vice President Paul Kratz cares about our customers’ needs. Paul Kratz has always believed in treating customers the way they want to be treated and that philosophy is even more important during difficult times like these. Paul shares the safety and health measures that Superior customers can expect during COVID-19 restricted times. 1. Tell…
Read MoreCategory: Meet the Team
Q&A with Chris Lee
Chris Lee has one goal: to leave things better than he found them. Meet Chris Lee, a retired military veteran of the United States Air Force and Warehouse Manager for Superior Industrial Supply. Not only does he keep product moving in and out of the warehouse efficiently, he is constantly improving on processes to deliver…
Read MoreQ&A with President Gary Wack
COVID-19 has upended global and national economies and changed life for every American as we know it. During troublesome times like these, we find it is just as important to focus on the good things we can control as it is to remain informed and realistic about current events. So, we sat down and spoke…
Read MoreQ & A with Anthony Posley
Anthony’s military background, problem solving and artistic abilities help him find imaginative and effective solutions for you. Meet Anthony Posley, Inside Sales Representative for Superior Industrial Supply. For the last four years, he’s brought unique experience to the Superior family which help him find creative solutions for his customers’ biggest challenges. A 20 year veteran…
Read MoreQ&A with Rosie Dougherty
She’s your Customer Service Representative, but you know her as a friend. We’ve gotten to know several of Superior Industrial Supply’s sales representatives, so we thought we’d take a moment and introduce another important member of the team. Meet Rosie Dougherty, Customer Service Representative for Superior. Rosie has been an integral part of the Superior…
Read MoreQ & A with John Ruppel
50 Years in the Business and Can’t Recall a Bad Day It takes a team of qualified and dedicated people to deliver the level of service Superior Industrial Supply is known for. Meet John Ruppel, Outside Sales Representative for Superior. John has over 50 years of experience in the industrial supply business and is enjoying…
Read MoreWork Hard, Be Honest and Do Whatever it Takes to Make Your Customer Happy
Superior Industrial Supply, one of the largest independent distributors of hoses, fittings, fasteners and industrial MRO supplies in the Midwest, celebrates their 50th anniversary this year. Superior is a second-generation family business run by President Gary Wack and Vice President Paul Kratz. In this interview, Gary and Paul are answering questions about the company’s history…
Read MoreQ & A with Tom Ervin
Tom’s a father of three girls and he’s a master at problem solving. Meet Tom Ervin, Outside Sales Rep for Superior Industrial Supply. Tom has been with Superior for 14 years and is proud to serve the Southern Illinois region. His background prior to joining the team includes several years in the automotive industry. We…
Read MoreQ & A with David Manoni
David will do backflips to help you succeed. Meet David Manoni, Regional Account Manager for Superior Industrial Supply. David has over 27 years of experience in the industrial supply world and joined the Superior Industrial Supply team a little over two years ago. His strong mechanical background combined with his education in business helps him…
Read MoreOur Sales Reps Share Customer Service Lessons from the Field
We live in a fast-paced world and it’s easy to lose sight of how important our relationships really are. Not only should we be paying special attention to our personal relationships, but also those we develop in business. Think about supplier partners in your life that have taken the time to really understand your needs…
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